Last updated: March 1, 2026
We collect information you provide directly to us when you create an account, make a purchase, participate in community deals, use referral features, or contact our support team. This includes your name, email address, phone number, delivery address, payment information, and any other information you choose to provide.
We also automatically collect certain technical information when you use our Service, including your IP address, device type, operating system, browser type, app version, unique device identifiers, and usage data such as pages viewed, deals browsed, and interaction patterns within the application.
We use the information we collect to provide, maintain, and improve our Service, process transactions, send you confirmations and receipts, facilitate community deals, manage your referral rewards, and communicate with you about products, services, offers, and promotions that may interest you.
Additionally, we use your information to personalize your experience, recommend relevant deals, detect and prevent fraud, ensure platform security, comply with legal obligations, and conduct analytics to understand how our users interact with the Service so we can continuously improve it.
We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating the platform, processing payments, delivering products, sending communications, and conducting analytics. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may also share information when required by law, in response to valid legal processes, to protect the rights and safety of Refferrel, our users, or the public, or in connection with a merger, acquisition, or sale of assets. When you participate in a community deal, limited information (such as your first name and city) may be visible to other deal participants.
We implement industry-standard technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, access controls, and secure payment processing through PCI-DSS compliant partners.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the security of your account credentials and for any activities that occur under your account.
You have the right to access, correct, update, or delete your personal information at any time through your account settings or by contacting us. You may also request a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format.
You have the right to opt out of marketing communications at any time by clicking the unsubscribe link in our emails or adjusting your notification preferences in the app. Under applicable Indian data protection laws, including the Digital Personal Data Protection Act, you may also have additional rights regarding your personal data, including the right to withdraw consent and the right to nominate a representative.
We use cookies and similar tracking technologies to collect and store information about your interactions with our Service. Cookies help us provide a better user experience by remembering your preferences, enabling essential functionality, and analyzing how you use our platform.
You can control cookies through your browser settings and may choose to disable them. However, disabling certain cookies may affect the functionality of the Service. For more detailed information about the cookies we use and your choices, please refer to our Cookie Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on our platform and updating the "Last updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Service after any changes to this policy constitutes your acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@refferal.in or reach out to us through our support channels.
You may also write to us at: Refferrel Technologies Pvt. Ltd., WeWork BKC, Bandra Kurla Complex, Mumbai, Maharashtra 400051, India. We will respond to your inquiry within 30 days of receipt. If you are unsatisfied with our response, you may file a complaint with the appropriate data protection authority.